Returns & exchanges
Our products are printed to order. Please review your selected design and size before placing an order.
Fit, color, and change-of-mind returns
Because each shirt is made to order, we do not accept returns or exchanges solely because a customer selected the wrong size or color, changed their mind, or no longer wants the item. Review the product details and size information before checkout. This policy does not limit rights that cannot be waived under applicable law.
Damaged, defective, misprinted, or incorrect items
If your order arrives damaged, defective, misprinted, or different from what you ordered, contact us within 30 days of delivery. Include your order number, a description of the problem, and clear photos showing the item and issue. We will review the claim and arrange an appropriate remedy, such as a replacement or refund, where the issue is verified or where required by law.
Lost packages
If a package has not arrived, contact us within 30 days of the carrier's estimated delivery date so we can investigate with our fulfillment provider and carrier.
Address errors and order changes
Contact us immediately if you notice an address or order detail error. Changes and cancellations may not be possible once production has started. If an item must be reshipped because the supplied address was incorrect or incomplete, additional shipping charges may apply.
Contact and returns authorization
Contact support before sending anything back. Do not mail returns to a printing or fulfillment facility without written instructions.